Any questions or concerns you may have with a purchase made at Vandenberg Furniture are very important to us, and we appreciate the opportunity to help. You are always welcome to contact the store at any time we are open. To provide you with the highest quality of service, please follow these simple guidelines.
The Service Manager is usually available from 9:00 am to 4:00 pm weekdays only. If he is not able to talk to you when you call and someone else can’t answer your questions, all relevant information will be passed on to him, and you will be contacted at the earliest possible time.
If you are calling for the first time about a service issue, please have your copy of your invoice with you as this will greatly speed up our initial response to your concerns.
If you are inquiring about an existing purchase or service order, please call during our weekday hours; since our manufacturers' service departments are not open evenings or weekends should we need to call them and inquire.
Thank you again for the opportunity to meet all your home furnishings needs.
